Indopremier Infotech
Indopremier Infotech
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New Age Customer Engagement Solution

Omni Channel Customer Engagement

Omni Channel Customer Engagement

Omni Channel Customer Engagement

In Omnichannel Call Center Service,support teams talk to customers on chat, email, calls, and social apps—all in one place. Agents don’t need to switch tools and can reply faster with full conversation history. It improves response time by showing all customer interactions in a single thread. It also supports automation, such as chatbots or email templates, to handle common queries faster. Supervisors can track team activity across every channel in real time.

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Whatsapp Messaging Solution

Omni Channel Customer Engagement

Omni Channel Customer Engagement

WhatsApp Messaging Solution provides a centralized communication hub, streamlining the process of sending messages, notifications, and data within an organization. More than just a data-sharing platform, it integrates real-time communication and information management, significantly improving business efficiency and customer satisfaction.

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About Us

Who We Are

Who We Are

Who We Are

 Indopremier Infotech provides a full-range of low-cost, high-quality customer relationship management (CRM) and back office solutions to clients in many different industries including utilities, computers, IT, medical, mortgage, travel & hospitality, telecommunications, financial services, food services and automobile industries. Indopre

 Indopremier Infotech provides a full-range of low-cost, high-quality customer relationship management (CRM) and back office solutions to clients in many different industries including utilities, computers, IT, medical, mortgage, travel & hospitality, telecommunications, financial services, food services and automobile industries. Indopremier has a management team experienced at deploying technology that the market is ready to accept and utilize. Indopremier specializes in being first to market providing marketable and scalable products. 

Our Vision

Who We Are

Who We Are

Indopremier Vision is to be every clients "trusted" outsourcing partner, on a long term basis. We have a constant quest to set higher standards after every stage of our processes, contact, center services as well as in our other outsourcing and BPO services, to ensure that our clients get better productivity from their respective business

Indopremier Vision is to be every clients "trusted" outsourcing partner, on a long term basis. We have a constant quest to set higher standards after every stage of our processes, contact, center services as well as in our other outsourcing and BPO services, to ensure that our clients get better productivity from their respective businesses, each advancing year. Indopremier's Vision is to be every client's trusted outsourcing partner on a long term basis and to set the next standard in outsourced contact center teleservices by improving our client experience, and exceeding their expectations.

Our Team

Who We Are

Our Team

  • Neha Gupta
  • Debasish Mukherjee
  • Santosh Venzanekar

Our Delivery Center at Pune

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